Refund policy

Returns, refunds, and exchanges are accepted only if you contact us within 7 days of receiving the product.
Please check your order number and contact us by phone or through the inquiry form.

Please note that we do not accept returns, refunds, or exchanges due to customer reasons. Thank you for your understanding.

[Contact Information]
TEL: 06-6783-2013
wakainet-sales@wakaisangyo.co.jp

・In some cases, such as when it is impossible to arrange the same product, we may not be able to accommodate exchanges. In such cases, please accept a refund.