Privacy policy

Wakai Sangyo Co., Ltd. (hereinafter referred to as "the Company") establishes the following personal information protection policy regarding the handling of personal information of users of "ifWAKAI" operated by the Company.

Personal information collected by the Company refers to information that can identify a specific individual, such as a person's name and address (including information that can identify a specific individual by easily collating it with other information).

1. About the Collection of Personal Information

The Company may collect personal information in the following cases:
(1) When ordering products
　* Even if you do not finalize the order after entering your address, etc., the system may collect the information.
(2) Inquiries
(3) Requests for materials

2. Purpose of Using Personal Information

The personal information provided by customers will be used for the following purposes:
(1) To confirm and deliver the products you have purchased
(2) To respond to inquiries and contact you for confirmation
(3) To contact you in case of complaints or troubles
(4) To send information about products and services
(5) To send surveys to ask about products you are interested in
(6) To check purchase history and provide enhanced services

3. Disclosure of Personal Information to Third Parties

The Company will not disclose customers' personal data obtained, in principle, to any third party except in the following cases:
(1) When the disclosure destination and the content of the disclosed information are specified and the customer agrees
(2) When payment is required for product purchases
(3) When requesting product delivery to a shipping company

4. Management and Protection of Personal Information

The Company will appropriately manage the personal information collected from customers and strive to prevent loss, destruction, falsification, unauthorized access, leakage, and other risks.

5. Disclosure, Correction, and Deletion of Personal Information

The Company strives to manage personal information as accurately and up-to-date as possible. For disclosure or deletion of personal information, please contact the inquiry desk below yourself.
To prevent leakage of personal information to third parties, we will respond only if it is confirmed that the request is made by the customer themselves.

6. Revision of the Personal Information Protection Policy

The Company will review and revise the personal information protection policy as necessary.
The revised personal information protection policy will be promptly posted on the Company’s website.

7. Contact Information

For inquiries regarding the Company’s privacy policy (personal information protection policy), please contact the person in charge below.

Wakai Sangyo Co., Ltd.
Personal Information Protection Officer: Shigeta Yuki
1-6-30 Morikawachi Nishi, Higashiosaka City, 577-8530
TEL: 06-6783-2013
FAX: 06-6783-6198
E-Mail: wakainet-sales@wakaisangyo.co.jp